Difference between revisions of "COE Tech Services"
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Cris Porter (talk | contribs) (Created page with "==Tech Services contact info:== * [https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ] * Email [mailto:support@eng.ua.edu support@eng.ua.edu] ==Classroom So...") |
Cris Porter (talk | contribs) (→Purchasing Computer Hardware or Software) |
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==Tech Services contact info:== | ==Tech Services contact info:== | ||
| − | * [https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ] | + | * '''[https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ]''' |
| − | * Email [mailto:support@eng.ua.edu support@eng.ua.edu] | + | * '''Email [mailto:support@eng.ua.edu support@eng.ua.edu]''' |
| + | * Do not email support requests to individual sysadmins | ||
| + | |||
==Classroom Software== | ==Classroom Software== | ||
| Line 8: | Line 10: | ||
* OIT has additional campus-wide software on their [https://oit.ua.edu/software/ Software Catalog] page | * OIT has additional campus-wide software on their [https://oit.ua.edu/software/ Software Catalog] page | ||
| − | == Computer Access == | + | |
| + | == Access == | ||
| + | === Computer Access === | ||
* Grad students requesting local admin rights to office or lab PCs - must come from faculty or staff | * Grad students requesting local admin rights to office or lab PCs - must come from faculty or staff | ||
* Grad students requesting remote access to office or lab PCs - must come from faculty or staff | * Grad students requesting remote access to office or lab PCs - must come from faculty or staff | ||
| − | == Building and/or Room access == | + | === Building and/or Room access === |
* To request access to any COE area, fill out the [https://eng.ua.edu/faculty-staff/access-request-form COE Access Request Form]. | * To request access to any COE area, fill out the [https://eng.ua.edu/faculty-staff/access-request-form COE Access Request Form]. | ||
* All requests must come from COE faculty or staff | * All requests must come from COE faculty or staff | ||
| + | |||
== Research Data == | == Research Data == | ||
* All research data must be backed up to cloud storage (Box or OneDrive or a campus file server) | * All research data must be backed up to cloud storage (Box or OneDrive or a campus file server) | ||
| + | * RAID drives or external drives is not enough | ||
| + | * This includes data generated by grad students | ||
| + | |||
| + | |||
| + | == Purchasing Computer Hardware or Software == | ||
| + | * Hardware includes servers, desktop, and laptop PCs - not other instrumentation | ||
| + | * 3 year warranties are required | ||
| + | * If software requires a license server, there is an additional cost | ||
| + | * Purchase requests must be reviewed by Tech Services - email requests to support | ||
| + | * Tech Services will review or get quotes - but not purchase | ||
| + | * Your department handles all purchasing | ||
| + | * | ||
Latest revision as of 12:41, 1 September 2021
Contents
Tech Services contact info:
- Techwiki.eng.ua.edu
- Email support@eng.ua.edu
- Do not email support requests to individual sysadmins
Classroom Software
- List is on the Techwiki Classroom Software List
- All COE software is on the Software page
- OIT has additional campus-wide software on their Software Catalog page
Access
Computer Access
- Grad students requesting local admin rights to office or lab PCs - must come from faculty or staff
- Grad students requesting remote access to office or lab PCs - must come from faculty or staff
Building and/or Room access
- To request access to any COE area, fill out the COE Access Request Form.
- All requests must come from COE faculty or staff
Research Data
- All research data must be backed up to cloud storage (Box or OneDrive or a campus file server)
- RAID drives or external drives is not enough
- This includes data generated by grad students
Purchasing Computer Hardware or Software
- Hardware includes servers, desktop, and laptop PCs - not other instrumentation
- 3 year warranties are required
- If software requires a license server, there is an additional cost
- Purchase requests must be reviewed by Tech Services - email requests to support
- Tech Services will review or get quotes - but not purchase
- Your department handles all purchasing
