Difference between revisions of "COE Tech Services"
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Cris Porter (talk | contribs) (→Purchasing Computer Hardware or Software) |
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==Tech Services contact info:== | ==Tech Services contact info:== | ||
| − | * [https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ] | + | * '''[https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ]''' |
| − | * Email [mailto:support@eng.ua.edu support@eng.ua.edu] | + | * '''Email [mailto:support@eng.ua.edu support@eng.ua.edu]''' |
| + | * Do not email support requests to individual sysadmins | ||
| Line 27: | Line 28: | ||
== Purchasing Computer Hardware or Software == | == Purchasing Computer Hardware or Software == | ||
| − | * Hardware includes servers and | + | * Hardware includes servers, desktop, and laptop PCs - not other instrumentation |
* 3 year warranties are required | * 3 year warranties are required | ||
| + | * If software requires a license server, there is an additional cost | ||
* Purchase requests must be reviewed by Tech Services - email requests to support | * Purchase requests must be reviewed by Tech Services - email requests to support | ||
* Tech Services will review or get quotes - but not purchase | * Tech Services will review or get quotes - but not purchase | ||
* Your department handles all purchasing | * Your department handles all purchasing | ||
* | * | ||
Latest revision as of 12:41, 1 September 2021
Contents
Tech Services contact info:
- Techwiki.eng.ua.edu
- Email support@eng.ua.edu
- Do not email support requests to individual sysadmins
Classroom Software
- List is on the Techwiki Classroom Software List
- All COE software is on the Software page
- OIT has additional campus-wide software on their Software Catalog page
Access
Computer Access
- Grad students requesting local admin rights to office or lab PCs - must come from faculty or staff
- Grad students requesting remote access to office or lab PCs - must come from faculty or staff
Building and/or Room access
- To request access to any COE area, fill out the COE Access Request Form.
- All requests must come from COE faculty or staff
Research Data
- All research data must be backed up to cloud storage (Box or OneDrive or a campus file server)
- RAID drives or external drives is not enough
- This includes data generated by grad students
Purchasing Computer Hardware or Software
- Hardware includes servers, desktop, and laptop PCs - not other instrumentation
- 3 year warranties are required
- If software requires a license server, there is an additional cost
- Purchase requests must be reviewed by Tech Services - email requests to support
- Tech Services will review or get quotes - but not purchase
- Your department handles all purchasing
