Difference between revisions of "Working Remotely FAQs"
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* [https://oit.ua.edu/remote-work-tools/ Remote Work Tools (VPN, Remote Desktop, Video Conferencing, Cloud Storage)] | * [https://oit.ua.edu/remote-work-tools/ Remote Work Tools (VPN, Remote Desktop, Video Conferencing, Cloud Storage)] | ||
* [https://cit.ua.edu/technologies/additional-resources/academic-continuity-planning/ Resources for Academic Continuity: Teaching Remotely] | * [https://cit.ua.edu/technologies/additional-resources/academic-continuity-planning/ Resources for Academic Continuity: Teaching Remotely] | ||
| + | |||
| + | == Recommended Hardware == | ||
| + | If you need a webcam or headset, here are a couple of recommendations: | ||
| + | * Webcam: [https://www.cdwg.com/product/logitech-webcam-c925e-web-camera/4117607#PO Logitech Webcam C925e] | ||
| + | * Headset: [https://www.amazon.com/Logitech-Headset-H390-Noise-Cancelling/dp/B000UXZQ42/ref=zg_bs_3015405011_1?_encoding=UTF8&psc=1&refRID=F29KA3M7ZCX6SPMFYYD2 Logitech USB Headset H390] or [https://www.amazon.com/Panasonic-KX-TCA430-Comfort-Fit-Noise-Cancelling-Microphone/dp/B0032HM6JG/ref=zg_bs_3015405011_7?_encoding=UTF8&psc=1&refRID=F29KA3M7ZCX6SPMFYYD2 Panasonic KX-TCA430] | ||
| + | * Document scanner: Most current smartphone cameras are sufficient to capture document images. | ||
Revision as of 19:12, 12 March 2020
Contents
Remote Desktop Access
Faculty, staff, and students can access their office PCs remotely if
- they connect to campus via the Campus VPN
- remote access is enabled on their computer
- their user account has remote access authority
Please contact support@eng.ua.edu if you need help setting this up.
Remote IT Assistance
COE IT staff can assist you remotely if necessary. To request assistance:
- Go to https://remote.ua.edu
- Click on COE IT under Representatives
- Follow the on-screen instruction and run the downloaded file.
- A COE technician will connect to your desktop and assist
Note: Unless it an emergency, please email support@eng.ua.edu to schedule a help session.
Video/Web Conferencing
Zoom video conferencing is now available to students, faculty and staff at UA. Zoom provides cloud video conferencing, simple online meetings, and group messaging creating a complete conference room solution. Zoom accounts are available to students, faculty and staff; however, only those hosting or scheduling meetings are required to have a Zoom account. Attendees can participate in meetings without Zoom accounts.
Note: COE IT cannot create Zoom accounts. Each user must go to https://oit.ua.edu/software/zoom/ and fill out the user account request form.
Tools & Tips from UA OIT
OIT has provided a couple of sites for remote tool and tips:
- Remote Work Tools (VPN, Remote Desktop, Video Conferencing, Cloud Storage)
- Resources for Academic Continuity: Teaching Remotely
Recommended Hardware
If you need a webcam or headset, here are a couple of recommendations:
- Webcam: Logitech Webcam C925e
- Headset: Logitech USB Headset H390 or Panasonic KX-TCA430
- Document scanner: Most current smartphone cameras are sufficient to capture document images.
