Difference between revisions of "COE Tech Services"
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==Tech Services contact info:== | ==Tech Services contact info:== | ||
* '''[https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ]''' | * '''[https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ]''' | ||
| − | * | + | * '''Email [mailto:support@eng.ua.edu support@eng.ua.edu]''' |
* Do not email support requests to individual sysadmins | * Do not email support requests to individual sysadmins | ||
Revision as of 12:38, 1 September 2021
Contents
Tech Services contact info:
- Techwiki.eng.ua.edu
- Email support@eng.ua.edu
- Do not email support requests to individual sysadmins
Classroom Software
- List is on the Techwiki Classroom Software List
- All COE software is on the Software page
- OIT has additional campus-wide software on their Software Catalog page
Access
Computer Access
- Grad students requesting local admin rights to office or lab PCs - must come from faculty or staff
- Grad students requesting remote access to office or lab PCs - must come from faculty or staff
Building and/or Room access
- To request access to any COE area, fill out the COE Access Request Form.
- All requests must come from COE faculty or staff
Research Data
- All research data must be backed up to cloud storage (Box or OneDrive or a campus file server)
- RAID drives or external drives is not enough
- This includes data generated by grad students
Purchasing Computer Hardware or Software
- Hardware includes servers and desktop or laptop PCs - not other instrumentation
- 3 year warranties are required
- Purchase requests must be reviewed by Tech Services - email requests to support
- Tech Services will review or get quotes - but not purchase
- Your department handles all purchasing
