McAfee

About McAfee Virus Protection

McAfee security offers simple and effective virus protection to help UA students, faculty and staff protect data and identity across connected devices. McAfee customer support is available on McAfee’s service website.

Availability

Faculy, staff, students, and retirees are eligible to install.

Supported Operating Systems

Available for Windows and Mac.

VPN requirement

Connection to campus VPN is not required.

How to obtain for UA-owned computers

Email support@eng.ua.edu to request installation.

How to obtain for personal computers

• PC: Visit https://www.mcafee.com/win/ua
• Mac: Visit https://www.mcafee.com/mac/ua

1. Select your Country/Language.
2. Enter required code – found on the Tech Tab of myBama.
3. Enter your student/faculty email address.
4. Click Get Email.
5. You will then receive a message to check your email for a download link.
6. Visit your Crimson or UA email, and open the email from subscriptions@mcafee.com.
7. Click the link to redeem your product.
8. Once you click, you will be taken to a redemption page. The product key should auto-populate. Enter your Crimson or UA email address and click “Submit”.
9. You will be asked to log in to your existing McAfee account or create a new one by clicking “Register Now”. Follow the prompts for either option.
10. Once logged in, you will receive a “Download Now” prompt. Click “Download Now” to download the product to your machine.

Contact McAfee support with any questions.

Retirees

Retirees should contact the IT Service Desk via 205-348-5555 or itsd@ua.edu.