Difference between revisions of "COE Tech Services"

From techwiki.eng.ua.edu
Jump to navigation Jump to search
Line 1: Line 1:
 
==Tech Services contact info:==
 
==Tech Services contact info:==
 
* '''[https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ]'''
 
* '''[https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ]'''
* <pre style="color: red">'''Email [mailto:support@eng.ua.edu support@eng.ua.edu]'''</pre>
+
* '''Email [mailto:support@eng.ua.edu support@eng.ua.edu]'''
 
* Do not email support requests to individual sysadmins
 
* Do not email support requests to individual sysadmins
  

Revision as of 12:38, 1 September 2021

Tech Services contact info:


Classroom Software


Access

Computer Access

  • Grad students requesting local admin rights to office or lab PCs - must come from faculty or staff
  • Grad students requesting remote access to office or lab PCs - must come from faculty or staff

Building and/or Room access

  • To request access to any COE area, fill out the COE Access Request Form.
  • All requests must come from COE faculty or staff


Research Data

  • All research data must be backed up to cloud storage (Box or OneDrive or a campus file server)
  • RAID drives or external drives is not enough
  • This includes data generated by grad students


Purchasing Computer Hardware or Software

  • Hardware includes servers and desktop or laptop PCs - not other instrumentation
  • 3 year warranties are required
  • Purchase requests must be reviewed by Tech Services - email requests to support
  • Tech Services will review or get quotes - but not purchase
  • Your department handles all purchasing