Difference between revisions of "COE Tech Services"

From techwiki.eng.ua.edu
Jump to navigation Jump to search
(Purchasing Computer Hardware or Software)
 
(4 intermediate revisions by the same user not shown)
Line 1: Line 1:
 
==Tech Services contact info:==
 
==Tech Services contact info:==
* [https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ]
+
* '''[https://techwiki.eng.ua.edu/index.php/Main_Page Techwiki.eng.ua.edu ]'''
* Email [mailto:support@eng.ua.edu support@eng.ua.edu]
+
* '''Email [mailto:support@eng.ua.edu support@eng.ua.edu]'''
 +
* Do not email support requests to individual sysadmins
  
  
Line 27: Line 28:
  
 
== Purchasing Computer Hardware or Software ==
 
== Purchasing Computer Hardware or Software ==
* Hardware includes servers and desktop or laptop PCs - not other instrumentation
+
* Hardware includes servers, desktop, and laptop PCs - not other instrumentation
 
* 3 year warranties are required
 
* 3 year warranties are required
 +
* If software requires a license server, there is an additional cost
 
* Purchase requests must be reviewed by Tech Services - email requests to support
 
* Purchase requests must be reviewed by Tech Services - email requests to support
 
* Tech Services will review or get quotes - but not purchase
 
* Tech Services will review or get quotes - but not purchase
 
* Your department handles all purchasing
 
* Your department handles all purchasing
 
*
 
*

Latest revision as of 12:41, 1 September 2021

Tech Services contact info:


Classroom Software


Access

Computer Access

  • Grad students requesting local admin rights to office or lab PCs - must come from faculty or staff
  • Grad students requesting remote access to office or lab PCs - must come from faculty or staff

Building and/or Room access

  • To request access to any COE area, fill out the COE Access Request Form.
  • All requests must come from COE faculty or staff


Research Data

  • All research data must be backed up to cloud storage (Box or OneDrive or a campus file server)
  • RAID drives or external drives is not enough
  • This includes data generated by grad students


Purchasing Computer Hardware or Software

  • Hardware includes servers, desktop, and laptop PCs - not other instrumentation
  • 3 year warranties are required
  • If software requires a license server, there is an additional cost
  • Purchase requests must be reviewed by Tech Services - email requests to support
  • Tech Services will review or get quotes - but not purchase
  • Your department handles all purchasing