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The Support Wiki is continually being updated with new articles and tutorials to assist you.<br>
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The Support Wiki provides links and instructions for UA COE faculty, staff, and students. '''Please email [mailto:support@eng.ua.edu  support@eng.ua.edu] if you don't find the help you need'''.<br>
Check back often!<br>
 
 
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UA's College of Engineering Technology Services department provides hardware and software support to over 6,000 faculty, staff, and students. We have support technicians located in multiple buildings throughout the Engineering area of campus. Our specialists and student technicians provide hardware maintenance and repair services for UA-owned equipment as well as software installation and troubleshooting. Please see our contacts page for locations and contact information.
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UA's College of Engineering Technology Services department provides hardware and software support to over 6,000 faculty, staff, and student users. Our specialists and student technicians provide hardware maintenance and repair services for UA-owned equipment in multiple buildings throughout the Engineering area of campus as well as software installation and troubleshooting for student-owned equipment used for class requirements.
  
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     <tr>
           <td>{{Navimg|xsize=48|ysize=48|image=pc.jpg|link=:Category:Accounts}}</td>
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           <td>{{Navimg|xsize=48|ysize=48|image=pc.png|link=Computers}}</td>
           <td>[[:Category:Accounts| Accounts]]</td>
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          <td>[[Computers| Computers]]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td>
     
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  <td>{{Navimg|xsize=48|ysize=48|image=mapped-drive.jpg|link=Network Drives}}</td>
           <td>{{Navimg|xsize=48|ysize=48|image=winlogo.jpg|link=Software}}</td>
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          <td>[[Network Drives| Network Drives]]&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</td>   
           <td>[[Software| Software)]]</td>
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  <td>{{Navimg|xsize=48|ysize=48|image=scam.jpg|link=Phishing & Scams}}</td>
     
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          <td>[[Phishing & Scams| Phishing & Scams]]</td>
           <td>{{Navimg|xsize=48|ysize=48|image=scam.jpg|link=Phishing}}</td>
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    </tr>
           <td>[[Phishing | Phishing]]</td>
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     </tr>
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          <td>{{Navimg|xsize=48|ysize=48|image=printer.jpg|link=Printers}}</td>
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          <td>[[Printers|Printers]]</td>
           <td>{{Navimg|xsize=48|ysize=48|image=mapped-drive.jpg|link=Browser Settings}}</td>
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           <td>[[Browser Settings|Browser Settings]]</td>
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  <td>{{Navimg|xsize=48|ysize=48|image=winlogo.jpg|link=Category:Software}}</td>
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           <td>[[:Category:Software| Software ]]</td>
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  <td>{{Navimg|xsize=48|ysize=48|image=ciscovpn.jpg|link=VPN}}</td>
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          <td>[[VPN| VPN]]</td>
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           <td>{{Navimg|xsize=48|ysize=48|image=at-sign.jpg|link=Contact US}}</td>
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           <td>[[Contact Us|Contact Us]]</td>
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  <td>{{Navimg|xsize=48|ysize=48|image=questionmark.jpg|link=How To's}}</td>
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           <td>[[How To's|How To's ]]</td>
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  <td>{{Navimg|xsize=48|ysize=48|image=Work-remote.png|link=Working Remotely FAQs}}</td>
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           <td>[[Working Remotely FAQs| Working Remotely FAQs]]</td>
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           <td>{{Navimg|xsize=48|ysize=48|image=cube-logo-79x79.png|link=The Cube}}</td>
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           <td>[[The Cube|The Cube]]</td>
  
  <td>{{Navimg|xsize=48|ysize=48|image=ciscovpn.jpg|link=Mcafee Endpoint}}</td>
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  <td>{{Navimg|xsize=48|ysize=48|image=Other-icon.png|link=Category:Software}}</td>
           <td>[[Mcafee Endpoint| McAfee Endpoint Whole Disk Encryption ]]</td>
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           <td>[[:Category:Other| Other ]]</td></td>
 
     
 
     
  <td>{{Navimg|xsize=48|ysize=48|image=printer.jpg|link=Printers}}</td>
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  <td></td>
           <td>[[Printers| Printers]]</td>
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           <td></td>
     </tr>
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== Getting started ==
 
* Hardware
 
* [[How To's]]
 
* [[Software]]
 

Latest revision as of 16:21, 6 August 2021

Welcome to UA's College of Engineering Tech Support Wiki

The Support Wiki provides links and instructions for UA COE faculty, staff, and students. Please email support@eng.ua.edu if you don't find the help you need.

UA's College of Engineering Technology Services department provides hardware and software support to over 6,000 faculty, staff, and student users. Our specialists and student technicians provide hardware maintenance and repair services for UA-owned equipment in multiple buildings throughout the Engineering area of campus as well as software installation and troubleshooting for student-owned equipment used for class requirements.

Computers       Network Drives       Phishing & Scams
Printers Software VPN
Contact Us How To's Working Remotely FAQs
The Cube Other