Printers

Copy Paper & Toner

For toner replacements please see the UA Printing website and scroll down to Order Copier Toner located here https://printing.ua.edu/

For copy paper please submit a request to support@eng.ua.edu

Copiers for CoE faculty and staff use are located in most buildings supported by COE. Copy room locations are

Note: Most copiers require a department ID and PIN. (check with your department secretary for this)

Steps 1-3 are for only those that do not have the printer client installed on their device.

Download the box file here https://alabama.box.com/s/m7dc1ircf816eff4qsj28470l65vu2l6
Unzip the folder and run the PrinterInstallerClient.msi as an administrator
Once that finishes run the SaaS_PrinterInstallerClient.bat as an administrator (leave it alone until the black box closes itself)
Next go to https://bama.printercloud.com/ and install the web extension (be sure to enable it after)
Go back to https://bama.printercloud.com/ and refresh the page
Next find the building you need on the left hand side and then select the copier you would like to install

If you are trying to print from a laptop then you need to be connected to the VPN or hardwired. VPN link

You will need to retrieve your ID and PIN from your department administrative assistant.
Open Printer & Scanners (subset of Bluetooth & Devices in the Settings menu).
Select your printer from the list of devices.
Select Printer Properties. This will open a window with several tabs.
Click the Device Settings tab.
In the User Management area, select “Settings” located beside the Department ID Management drop down. Note: this menu has other options like Off and User Authentication so ensure it is set to Department ID Management
Enable/Allow PIN
Enter Department ID and PIN then click verify
If you do not want the printer ID window to automatically open and require confirmation to print upon printing, de-select “Confirm Department ID/PIN When Printing” toggle.
Press OK.

Macs are known to have issues with the Canon copiers, there is nothing we can do to make it work if it does not work.

Open terminal
Type sudo -i and press enter
Type in your laptop password (it will not show the characters when you type)
Copy and paste the following script – https://alabama.box.com/s/e4mql6n7af56r043fvwawq7u2zmrkm93
Wait for the command to finish, it will do a few different things
Once finished go to https://bama.printercloud.com/ and it should populate the printer list

If you are trying to print from a laptop then you need to be connected to the VPN or hardwired. VPN link

You will need to get your ID and PIN from your department secretary.
Open System Preferences and click on Print & Scan
Double-click on the copier to be configured
Click on Settings, Utility, and open the Printer Utility
Change the access to Department ID Management
Check Department ID Management, enter your ID and PIN
Click the printer information box, then close the Window that opens
The greyed out verify button should now be clickable, click it and it should say printer information is correct
Click save and try to print

Users can request printer IP addresses by emailing support@eng.ua.edu

The Debian driver package for most Canon copiers can be downloaded using this link: https://download.eng.ua.edu/linux-UFRII-drv-v370-uken-03.tar.gz

For Linux you will need to add the copier by the IP address. A list of all Engineering copier locations and IP addresses can be found here https://alabama.box.com/s/r6w5k0sm5xgk9hxdw2lcjexgx4v9fd83